Mendocino County Correctional Facility, CA Video Visitation (2024)

How Do You Communicate with an Inmate in the Mendocino County Correctional Facility by Phone

Follow these instructions on how toopen an account with GTL Connect Network (aka Viapath Technologies)
Mendocino County Correctional Facility, CA Video Visitation (1)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit - This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail - You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Mendocino County Correctional Facility, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Mendocino County Correctional Facility Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out ourInmate PhonesPage.

Mendocino County Correctional Facility, CA Video Visitation (2)
TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.
The cost to send an electronic letter is approximately $1.00.

Here’s how it works for Mendocino County Correctional Facility:
1. All offender mail (paper and electronic) is addressed and delivered to TextBehind. Electronic mail is sent through the apps (iphone, Google Play). Paper mail is sent to the address below:
Inmate Name and Inmate Number
Mendocino County Correctional Facility California
(note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

2. If it was sent via TextBehind's app (iphone, Google Play), TextBehind can process it within one business day.
3. An additional step is involved in processing mail that is sent using the U.S. Postal Service. TextBehind will use a scanner to make digital files of the contents of the mailing—including cards, photos or artwork.
4. All digital files are then forwarded to the offender’s assigned prison.
5. Mendocino County Correctional Facility mailroom prints approved pages and delivers them to the inmate.

IMPORTANT NOTES:

  • TextBehind does not deliver any mail to the inmate directly, nor do they guarantee delivery of your letters to the inmates by the courier, jail or prison staff. Once theyprocess your mail and ship them out on your behalf, theyare out of the loop entirely. However, at times theymay offer to resend your letters under certain strict conditions as a courtesy.
  • Inmates do not receive any invites when you add them, and neither do they need to accept the use of TextBehind service. Once you add the inmate, you can create letters for them.

Here’s what happens when TextBehind receives a letter from an inmate:

  • Upon receiving, TextBehind staff open their letters, scan, and upload high-quality images to your TextBehind account as a complimentary service. You are not required to have any money or credits balance in your TextBehind account to receive inmate letters.
  • Next, youwill receive a text and email alert to notify you of any new incoming reply letters. At that time, you can log into the TextBehind website or mobile app and view letters in your CONTACTS >> Click on Conversation Icon.

YOU NEED TO KNOW THIS...

  • Inmates do require a stamp to send out their letters to TextBehind using Postal Service.
  • The cash or credit balance from your TextBehind account will not be shared with inmates as a substitute for the stamps.
  • All letters printed and shipped by TextBehind nationwide to virtually any jail or prison facility are delivered to the jails/prisons by couriers such as the USPS or FedEx as their standard process.
  • After the shipments, TextBehind has no control over the process.
  • The delivery of your letters dependson couriers and prison staff taking necessary action on time.

IMPORTANT TextBehind LINKS:
Register / Log in with TextBehind
Contact TextBehind with Questions
Add an Inmate to your list of Contacts

** Address to Mail letters using TextBehind **
Inmate Name and Inmate Number
Mendocino County Correctional Facility California (
note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

Why is TextBehind used by Lockups?
Due to the problem of letters and postcards containing, or soaked in contraband (drugs), TextBehind electronic and physical letters is replacing the former policy of allowing mail to be sent directly from inmate’s friends and family members, and vice versa.

Mendocino County Correctional Facility Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Mendocino County Correctional Facility there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Mendocino County Correctional Facility:
Inmate's Full Name & Inmate ID#
Mendocino County Correctional Facility
PO Box 247
Phoenix, MD 21131

Mendocino County Correctional Facility, CA Video Visitation (3)
For complete information on mail policies, what you can send an inmateand what address to send them, check out our Inmate Mail page.

How Inmates Can Use aTablet to Access Services at Mendocino County Correctional Facility

To find out how to get access to a tablet for inmate read the following:

1. First, Register or Sign In to GettingOut/GTL
Mendocino County Correctional Facility, CA Video Visitation (4)
2. Purchase the services you want for your Mendocino County Correctional Facility inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out ourTablet RentalPage.

How to Communicate with an Mendocino County Correctional Facility Inmate by Mail and by Email

To mail or email an inmate in Mendocino County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the Mendocino County Correctional Facility must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Mendocino County Correctional Facility has a zero-tolerance policy regarding mail violations.
  • All the information you need to understand mail and email policies can be found on ourInmate MailPage and ourText/Email an InmatePage.

Emailing Messages & Photos

Facility_name_1} contracts with GTLGettingOut, the same servicethat handles iInmate Phone Systems and Video Visitation, forsending secure messages and photos between you and your inmate.
Mendocino County Correctional Facility, CA Video Visitation (5)
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1. Select Mendocino County Correctional Facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Mendocino County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Mendocino County can be found on ourInmate Mail Page and ourText/Email an InmatePage.

How Do You Visit an Inmatein Mendocino County Correctional Facility?

To visit an inmate in Mendocino County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on ourVisit InmatePage, Mendocino County remote video inmate visitation can be done using the services of GettingOut.
Mendocino County Correctional Facility, CA Video Visitation (6)
There are three ways to remotely visit your inmate in Mendocino County Correctional Facility:
1.Using the GettingOutKiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOutapps.

To remotely visit an inmatein Mendocino County follow these steps:
1. Start by confirming that Mendocino County Correctional Facility's Video Visitation is working correctly by looking up Mendocino County here.

2. The next step is tocreate an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Mendocino County Correctional Facility, and then theinmate you wish to communicate with.

Other Mendocino County Services provided by GettingOut:
- Phone Calls &Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits

Customer Service
If you have any questions about the Mendocino County Correctional Facility Visitation Servicesyou can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers andclergyvisitation in Mendocino County, can be found on ourVisit InmatePage.

Mendocino County Correctional Facility Phone: 707-463-4423

How to Send aCarepack Commissary Package Directly to an Inmate in Mendocino County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Mendocino County Correctional Facility follow these steps:

  • Select California, then select Mendocino County Correctional Facility, and then select the 'Send a Package Order' option.
  • Register and create an account withAccess Securepak, for Mendocino County.
  • Mendocino County Correctional Facility, CA Video Visitation (7)
  • Choose the inmate and the products you want shipped to them, and input your payment method.
  • NOTE: There may be a limit on how much product you can send your inmate in Mendocino County at any one time.

For all information, tips and available items for shippingCommissarypackages to an inmate inMendocino County Correctional Facility check out our Commissary Instructions PageforMendocino County.

How to Send Money to an Inmate in Mendocino County

To send commissary money to an inmate in Mendocino County Correctional Facility follow these steps:

  • Register with Access Corrections by creating an account.
  • Mendocino County Correctional Facility, CA Video Visitation (8)
  • Select California, then select Mendocino County Correctional Facility, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how toSend Money to an inmate's accountcheck out our full money and commissary guide forMendocino County Correctional Facility.

How Do Inmates in Mendocino County Correctional Facility Make Phone Calls?

To receive phone calls from inmates in Mendocino County, or to assist them in making phone calls to other people, follow these steps:

  • Mendocino County Correctional Facility uses the services of IC Solutions.
  • Mendocino County Correctional Facility, CA Video Visitation (9)
  • Register with them online or call them at888-506-8407.
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for Mendocino County inmates and their families and friendsinclude Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls. In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Mendocino County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Mendocino County inmates; rules, policies, phone calling times, limits and more visit ourInmate PhonePage.

Mendocino County Correctional Facility, CA Video Visitation (2024)

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